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Oracle to Acquire ClearApp
Sep-07-2008

LinkedIn Lands CNBC Deal
Sep-07-2008

Customer and End-User Support Fueling Demand for IT Professionals
Sep-07-2008

Study Reveals North American Contact Centers Tap Low Efficiency Potential of Their Workforce Management Practices
Sep-07-2008

Mining the Voice of the Customer to Improve Enterprise Performance
Sep-07-2008

30 Skills Every IT Person Needs
Sep-07-2008

Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World
by Pete Blackshaw
Sep-07-2008

Quick Meeting Openers for Busy Managers
by Brian Cole Miller
Aug-24-2008

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